- Position: New Home Sales Assistant
- Location: Wilmington, North Carolina & Surrounding Area
- Industry: Home Builder / New Home Construction
- Schedule: 5 Days Per Week / Monday - Sunday Varied
- Work Location: Onsite / In person
- Job Type: Full-time
We are seeking a motivated New Home Sales Assistant to join our team at Bill Clark Homes. As a New Home Sales Assistant, you will work directly with our Sales Team and with Homebuyers as they navigate the home-buying and home-building process, providing excellent customer service.
Responsibilities:
- Assist in responding to all sales phone calls, emails, web inquiries, etc.,.
- Qualify leads to set up their initial appointment with the appropriate on-site New Home Sales Consultant.
- Utilize lead management software (CRM) to manage and nurture leads and realtors through a series of follow-ups to maintain continuous engagement and uncover incremental sales.
- Utilize strong prospecting skills to work all leads until they are ready to move to the next phase of the sales process.
- Engage proactively with online inquiries, leads, and prospects through various digital platforms, including email, CRM, social media, and phone calls.
- Initiate and maintain email drip/nurture campaigns using our CRM platform
- Provide accurate and detailed information about our communities, home plans, features, pricing, and available homes and homesites to prospective buyers.
- Build and maintain a strong relationship with potential homebuyers, understanding their preferences, needs, and priorities to tailor the best home options.
- Use our website to showcase our homes and communities, ensuring remote clients a seamless and informative experience.
- Conduct outbound calls and emails to active leads in our CRM.
- Collaborate closely with the sales and marketing teams to ensure consistent and compelling messaging across all online platforms.
- Assist clients in navigating the entire home buying process, ensuring they feel confident and well-informed at each stage.
- Maintain accurate records of all interactions and transactions in the CRM system.
Qualifications:
- Experience in sales, online sales, digital marketing, or customer service a plus.
- Experience with Microsoft products preferred.
- Exceptional interpersonal skills and the ability to establish rapport and build relationships with teammates and clients.
- Strong communication skills, both written and verbal, with the ability to articulate information clearly and concisely.
- Willingness to learn and support team members in a fast paced environment.
- Detail-oriented and organized, capable handling multiple tasks confidently.
Benefits:
- Salary with bonus opportunities
- Employer Paid Health insurance
- Paid time off
- Optional 401(K), dental, vision, life and disability insurance