Careers

• Position: New Home Online Sales Consultant
• Location: 101 Autumn Hall Drive, Wilmington, North Carolina
• Organization: Home Builder / New Home Construction
• Schedule: 8-hour shift | Monday to Friday
• Work Location: In Office/In person 
• Job Type: Full-time

We are seeking a motivated and dynamic Online Sales Consultant to join our team at Bill Clark Homes. As an Online Sales Consultant, you will play a pivotal role in engaging with potential homebuyers through digital channels, guiding them through the home-buying process, and providing excellent customer service. 

Responsibilities:

• Respond to all sales phone calls, emails, web inquiries, etc., and direct pre-qualified leads to the appropriate on-site New Home Sales Consultant.
• Qualify leads to set up their initial appointment with the appropriate on-site New Home Sales Consultant.
• Utilize lead management software (CRM) to manage and nurture leads and realtors through a series of follow-ups to maintain continuous engagement and uncover incremental sales.
  
• Utilize strong prospecting skills to work all leads until they are ready to move to the next phase of the sales process.
• Engage proactively with online inquiries, leads, and prospects through various digital platforms, including email, CRM, social media, and phone calls.
  
• Initiate and maintain email drip/nurture campaigns using our CRM platform
• Provide accurate and detailed information about our communities, home plans, features, pricing, and available homes and homesites to prospective buyers.
• Build and maintain a strong relationship with potential homebuyers, understanding their preferences, needs, and priorities to tailor the best home options.
• Use our website to showcase our homes and communities, ensuring remote clients a seamless and informative experience.
• Conduct outbound calls and emails to active leads in our CRM.
• Collaborate closely with the sales and marketing teams to ensure consistent and compelling messaging across all online platforms.
• Assist clients in navigating the entire home buying process, ensuring they feel confident and well-informed at each stage.
  
• Maintain accurate records of all interactions and transactions in the CRM system.
  
• Reach out to current customers and realtors and inform them of grand openings, sales events, realtor events, model releases, etc.
  
• Meet or exceed sales targets, conversion rates, and customer satisfaction metrics.

Qualifications:

• Proven experience in sales, online sales, digital marketing, or customer service.
• Tech-savvy and proficient in using virtual communication tools and CRM systems.
• Exceptional interpersonal skills and the ability to establish rapport and build relationships remotely.
• Strong communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Self-motivated and goal-oriented, with a passion for delivering exceptional customer experiences.
  
• Detail-oriented and organized, capable of managing multiple leads and tasks simultaneously.

• Position: Architectural Drafter
• Location: 101 Autumn Hall Drive, Wilmington, North Carolina
• Organization: Home Builder / New Home Construction
• Schedule: 8-hour shift | Monday to Friday
• Work Location: In Office/In person 
• Job Type: Full-time

Requirements & Responsibilities:

• Produce and modify residential home plans for construction
• Must have strong Auto-CAD skills
• Architectural drafting experience required
• Construction knowledge
• Understanding of NC Building Codes
• Must be able to communicate clearly with team members
  
• Must be able to manage time and workload effectively
• Pay based on experience

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Paid time off
• Vision Insurance

• Position: Warranty Tech
• Location: Wilmington, North Carolina
• Organization: Home Builder / New Home Construction

Requirements & Responsibilities:

• Position: Carpenter
• Location: Wilmington, North Carolina
• Organization: Home Builder / New Home Construction

Requirements & Responsibilities:

• Perform/manage necessary repairs to ensure home completion and quality assurance.
  
• Extensive knowledge of residential construction, including practices, procedures, tools and equipment, materials, etc.
• Reading and interpreting blueprints
• Understanding customer requirements
• Managing or working with subcontractors
• Recommending job improvements, alternative methods, etc. (problem-solving)
• Knowledge of job site safety rules and regulations (OSHA)
• Knowledge of woods and their uses and adaptability
• Knowledge of methods, tools, and equipment used in carpentry
• Provide a high level of customer satisfaction
• Work with trades to ensure timely and professional results
• Self-motivated and hands-on attitude
• Valid Driver's license
• Preferred: 3-5 years of home remodeling/construction experience

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Paid time off
• Vision Insurance

Join the Bill Clark Homes Family

Bill Clark Homes prides itself on being a family-owned company providing an inviting and enjoyable workplace. We are always on the lookout to add to our team. Please feel free to submit a resume; we will be happy to keep it on record for future positions.